Our Commitment to Your Privacy

Welcome to flipMD (www.flip-md.com), a website (the “Site”) operated by flipMD, Inc. (the “Company”).

We respect and protect the privacy of our Site users. This Privacy Policy explains how we collect and use your information and is part of our Terms of Service when you use our Site.

YOUR CONSENT

By using our Site, you consent to our Privacy Policy. If you don’t agree, please don’t use our Site.

What information do we collect?

When you register for the Service, you'll be asked to provide certain information about yourself, such as your name, city and state, phone number, and email.

Consultants will also be asked to provide job history and taxpayer identification information and will be required to upload copies of their government ID, medical diplomas, and/or medical licenses to confirm their identities.

Clients and Consultants will have the ability to create a profile on the Site, which consists of information including personal information, photographs, examples of your work, information on work previously performed via the Site, hourly fees, earnings information, feedback/rating information, and username. The information in your profile may be visible to all users and the general public. You may edit certain information in your profile via your account. If you believe an unauthorized profile has been created for you, you can request it be removed by contacting us at legal@flip-md.com.

Forums

We may offer public forums or blogs, if you participate, your comments and questions will be publicly displayed. To request removal of your personal information from our blog or community forum, contact us at legal@flip-md.com.

Testimonials

We display personal testimonials of satisfied customers on our Site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you may contact us at legal@flip-md.com.

Job posting

If you choose to post a Job via the Site as a Client, the contents of such Job will be viewable publicly.

Jobs include information such as budget, description of work, information about the Client, and terms for the deliverables.

Feedback

We collect feedback about users and their experience with our Site. Feedback is publicly viewable. In our discretion, we may remove feedback that violates our Terms of Service.

Our third party billing service provider (Stripe) will also collect information such as your full name, credit card number, and billing address.

We and our third party service providers may collect certain information about your use of our Site. For example, we may collect and/or use:

  • Log information (including your IP address, browser type, Internet service provider, referring and exit pages, operating system, dates/time of access, and related data)
  • Information collected by cookies and tracking pixels (as discussed below)
  • Web beacons (also called "Internet tags" or "clear gifs"; used to count visitors to our Site and which pages were viewed and links clicked)
  • Embedded scripts (code temporarily downloaded onto your device to collect information about your interactions with the Service and thereafter deleted or deactivated)

Where do we store your information?

Your information may be stored in our own servers or in servers owned by third party cloud storage providers.

Third party storage providers may not use your information except as provided in this Privacy Policy.

How do we use your information?

Information we collect from you might be used:

  • To verify your identity when you return to the Site
  • To provide you with services
  • To notify you about changes to our Site and services
  • To improve our Site and services
  • For marketing purposes
  • To respond to your messages and comments
  • To provide customer support
  • To detect, prevent, and address technical issues
  • To send you technical notices
  • To comply with the law, including to conduct an investigation and/or protect the rights and property of Company or a third party
  • To pay you
  • To contact you with administrative communications and newsletters

Do we use cookies or Tracking Pixels?

Yes.

Cookies are small files that include an anonymous unique identifier. Cookies let us recognize your browser and remember certain information about you in order to personalize your experience of our Site.

We also use cookies to compile aggregate data about traffic to our Site so that we can improve our Site.

We may use both persistent and session cookies. Persistent cookies remain on your computer after you close your session and until you delete them; session cookies expire when you close your browser.

A tracking pixel is a tiny pixel-sized image that allows us to track your website visits, advertising impressions, and other types of Internet activity. It's also sometimes called a web bug, beacon, or page tag.

Do we use Google AdWords or other remarketing methods?

Yes. We may use the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our Site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network.

Third party vendors, including Google, use cookies to serve ads based on someone’s past visits to our Site. Any data collected will be used in accordance with our own privacy policy and such third party vendors’ privacy policies.

You can set preferences for how Google advertises to you using the Google Ad Preferences page.

If you would like more information about this practice and to know your choices concerning interest-based ads, visit:

http://www.networkadvertising.org/choices/

www.aboutads.info/choices

In Canada, please visit: http://youradchoices.ca/choices/

How do we respond to "Do Not Track" signals?

We may track your browsing behavior to better tailor suggestions and information for you.

Some third party sites also keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you.

You can opt out of certain tracking by adjusting the settings on your browser. However, many websites (including the Site) may not respond to such signals.

There are also browser extensions that may block tracking. Again, they may not be effective in all cases.

How long do we store your information?

Personal information that we collect, access or process will be retained only as long as necessary for the fulfilment of the purposes for which it was collected, unless otherwise provided in agreements between us or as required or authorized by law. Personal information that is no longer required to fulfill the identified purposes will be destroyed, erased or made de-identified.

What about links to other websites?

We may provide links to or compatibility with other websites. However, we’re not responsible for the privacy practices employed by those websites or the information or content they contain.

How do we protect your information?

We use Site-appropriate physical, electronic, and other procedures to safeguard and secure the information we collect. However, please be aware that the Internet is an inherently unsafe environment, and that hackers are constantly working to defeat security measures.

Thus, we cannot guarantee that your information will not be accessed, disclosed, altered or destroyed, and you accept this risk.

How can you protect your information?

We urge you to take steps to keep your personal information safe by not sharing it with others or posting it online.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information (PII) for commercial or marketing purposes.

We will, if required by a valid court order, provide your personal information in a civil or criminal proceeding.

We will not share any PII that we have collected from or regarding you except as described below.

Information Disclosed in Connection with Business Transactions. If we are acquired by a third party as a result of a transaction such as a merger, acquisition or asset sale or if our assets are acquired by a third party in the event we go out of business or enter bankruptcy, some or all of our assets, including your PII, may be disclosed or transferred to a third party acquirer in connection with the transaction.

Information Disclosed for Our Protection and the Protection of Others. We cooperate with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate: (i) to respond to claims, legal process (including subpoenas); (ii) to protect our property, rights and safety and the property, rights and safety of a third party or the public in general; and (iii) to stop any activity that we consider illegal, unethical or legally actionable activity.

Access, Correction, & Deletion

We respect your right to access and correct your personal information. You may access your personal information by signing into your account. From there, you can correct or modify your information. You may also exercise your rights, subject to applicable laws, to request that we delete or restrict access to your personal data. We may need to retain it for legally permitted purposes and this will be explained to you if necessary.

If you need assistance correcting or updating your personal information, or would like to request that we delete your personal information, please contact us using the contact information detailed in the “Contact Us” section below.

NOT INTENDED FOR CHILDREN

Our Site is not intended for children under the age of 18. We do not knowingly or specifically collect information from or about children under the age of 18. If you believe that a child has provided personal information to us, please contact us promptly as described below, and we will endeavor to investigate and delete such information from our systems.

YOUR CALIFORNIA PRIVACY RIGHTS

California law permits our customers who are California residents to request certain information about our disclosure of personal information to third parties for their own direct marketing purposes during the preceding calendar year. This request is free and may be made once a year. To make such a request, please write to us at the following address: legal@flip-md.com.

ATTN: Customer Service Department—California Privacy Info.

RIGHT TO REMOVAL OF POSTED INFORMATION—CALIFORNIA MINORS

If you are under 18 years of age, reside in California, and have a registered account with us, you have the right to request removal of unwanted information that you publicly post on the Site. To request removal of such information, you can contact us as provided below. Upon receiving such a request, we will make sure that the information is not publicly available on the Site, but the information may not be completely or comprehensively removed from our systems and databases.

VISITORS FROM OUTSIDE THE UNITED STATES—CROSS-BORDER TRANSFER

The Site is hosted in the United States. If you are visiting the Site from outside the United States, your information may be transferred to, stored and processed in the United States or other countries in accordance with this Privacy Policy. The data protection and other applicable laws of the United States or other countries may not be as comprehensive as those laws or regulations in your country or may otherwise differ from the data protection or consumer protection laws in your country. Your information may be available to government authorities under lawful orders and law applicable in such jurisdictions. By using the Site and/or providing personal information to us, you consent to transfer of your information to our facilities as described in this Privacy Policy.

RIGHT TO LODGE COMPLAINTS

We are transparent about the ways in which we collect and use personal information, and welcome your questions and concerns. If you have any concern or complaint about the way we handle your personal information, please contact us as described below. To the extent you believe we have not addressed your concerns or otherwise choose to do so, you have the right to lodge a complaint with a supervisory authority in the country where you reside and/or the United States. You may contact the US Federal Trade Commission regarding your concerns. For more information, please see https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc.

CHANGES TO OUR PRIVACY POLICY

If we decide to change our Privacy Policy, we will post those changes on this page. We may also, but are not required to, send you an email notice.

CONTACT US

If you have questions about our Privacy Policy, please contact us at legal@flip-md.com.

Last updated: 07/29/2021